Dolce & Gabbana - Parndorf

Kūbra K.

Ich habe am 16/12 ein paar Sneaker in diesem Store kaufen wollen. Die Schuhe in der gewünschten Größe, die ich kaufen wollte, waren im Store nicht verfügbar, aber im Lager. Die Mitarbeiterin über die ich mich hiermit beschwere, hat mich gefragt ob ich im Store warten möchte oder draußen Zeit verbringen will ( in anderen Stores) sie braucht nämlich 5-10 Minuten. Der Schuh sei VERFÜGBAR. Ich habe eine Runde gedreht und bin kurz vor Kassaschluss ( nach 20 Minuten) gekommen um den Schuh zu kaufen, der ja angeblich da ist. Die Dame schaut mich an und sagt der Schuh sei doch nicht da. ( Okay kann passieren nicht das Ende der Welt) Ich fragte sie wieso sie mir dass nicht gleich gesagt hat. Ich zitiere ,hätte ich es früher gewusst hätte ich es doch gesagt‘. Man blättert nicht Geld hin um so ein Service zu bekommen. Diese provokante Antwort hätte sie auch anders formulieren können. Schade - einen nächsten Besuch wird es dort nicht geben!

Dieter M.

Schöner Shop im Outlet Center

Alexandra V.

I ran out of battery and needed my phone to make the payment .I asked a sales assistant to lend me a charger for a few minutes and she replied that "she is currently charging her phone". and obviously I couldn't buy my products. I don't think this is a normal attitude for a high class brand!!!!

Áron B.

PLEASE READ THIS BEFORE YOU WANT TO BUY ANYTHING HERE IT IS ABSOLUTELY EMBARRASSING❗️

1. Customer service
2. Products have quality issues

When I went there to try a shoe on they have brought me a shoe that had discoloured laces (it should have been white but it was almost fully pink😭), then I was like okay, although that the shoe that I tried on had a quality issue I wanna buy it (another pair that has no defects) so they gave me another pair that I bought, I was like this pair gotta be flawless. Then I went home and opened a box. What did I see? This pair had a quality issue TOO, I was really embarrased, the tag on the tongue that said D&G was fully off. I talked to them in email that I am going to take back the shoe. The trip cost me 70 euros to bring it back. When I arrived they forced me to exchange it for the same one, I said thank you but after this poor quality that D&G "unluxury brand" 😂 sells me, I would rather get my money back. They said they would have given me a gift card, ignoring this they gave me a card that only I can buy with at their “luxurious ” shop. So now I have zero chance to sell the card to someone because they want me to buy another item from their disgusting shop that cannot provide flawless quality for me. Thanks, but I am not gonna PROMOTE A BRAND by wearing it that ACTS IN THIS WAY.

In a nutshell, if you want expensive items that have good quality. I do NOT recommend them.

Peter M.

Greedy business practice at Dolce & Gabbana in Parndorf. They sell you a faulty item, they even acknoledged the poor quality and took it back but refused to refund. Instead they give you a voucher - "company policy" they say - they don't care that you came from far, from a foreign country. Everybody deserves to know what they can expect there so I do NOT recommend this store not even to my ennemies. Think again before you ever buy anything from Dolce & Gabbana.

lovely F.

This is the worst D&G branch that i've ever visited. Despite the cold attitude and ignorance of my request multiple times. They gave me a tax refund form that is not degitized and I had to pay 7 EUR at the airport for 15 EUR tax refund. It's really a shame ✋

Mike

Стоял в очереди на входе минут пять один, женщина выпускала из магазина людей, вышло человек 6, но меня она пускать не собиралась. Потом пришла семья и женщина их позвала войти. На мои возражения она ответила, что видела, что они пришли раньше🤯такое у меня впервые.

Farah A.

The worst dolce & gabbana shop i have entered in my life. DISRESPECTFUL EMPLOYEES!! When i decided to cancel my purchase due to unprofessionalism, the male emloyee responded with “WHATS YOUR PROBLEM”!!!!!
DISGUSTING STORE AND ATTITUDE from a big brand